FAQ
What type of jewellery does Auyera offer?
We offer premium imitation jewellery for both daily wear and special occasions including earrings, bangles, necklaces, bridal sets and more β designed to look elegant and feel comfortable.
Do you provide jewellery for rent?
Yes, we offer jewellery for rental but rentals are available only at our physical store.
For customers outside, we provide sale options only.
Do you ship worldwide?
Yes, we offer worldwide shipping for all jewellery sale products so you can enjoy Auyera wherever you are.
Do you offer delivery across India?
Yes, we provide delivery across India as well as international shipping for purchased items.
Are there any shipping charges?
Yes, shipping charges are extra and vary based on your location.
The exact amount will be shared at the time of checkout.
How long does delivery take?
India: 3β7 working days
International: 7β15 working days (may vary based on location)
What payment methods do you accept?
We accept:
- UPI
- Bank Transfer
- Online Payments
Do you offer returns or exchanges?
Returns or exchanges are accepted only in case of damage.
An opening video is mandatory while unboxing the package to be eligible.
π To know more, please read our Return & Exchange Policy.
Will the jewellery fade or lose its shine?
Our jewellery includes high-quality and anti-tarnish collections. With proper care, it will maintain its shine for a long time.
How should I take care of my jewellery?
- Avoid water, perfumes and chemicals
- Store in a dry place
- Keep in airtight boxes when not in use
- After each use, gently clean your jewellery by rinsing it with normal water. Once cleaned, place it on a soft cotton cloth and allow it to air dry completely. Ensure the jewellery is fully dry before storing it. On the following day, keep it in an airtight box to protect it from moisture and maintain its shine and longevity.
Do you offer Cash on Delivery (COD)?
COD availability depends on your location. Please contact us before placing your order.
How can I contact Auyera for support?
You can reach us via:
- Instagram DM
Can I place bulk orders?
Yes! We welcome bulk orders, reseller enquiries and collaborations.
Do you have bridal collections?
Yes, we offer exclusive bridal collections for both sale (worldwide) and rental (in-store only).
Still Have Questions?
Weβre always here for you π
Message us anytime and let Auyera help you shine!